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Privacy & Cookies

This privacy policy has been compiled to better serve our website users who are concerned with how their ‘Personally identifiable information’ (PII) is being used online and collected by the HGA website. PII is defined as information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect and handle your PII in accordance with our website and company policies.  By continuing to browse, interact with and submit data through our website you accept the below information as a terms of use.

It’s mandatory for any organisation within the UK, which collects personal data of any kind, as is a requirement of the Data Protection Act 1998, to be registered with Information Commissioners Office.  HGA is registered and regulated by the ICO, registration number A8053748.

What personal information does HGA collect?

When registering or contacting HGA via this website, as is appropriate, you will be asked to enter your name, email address and other necessary details, such as postal address and telephone number, which is captured to help with your experience and to allow for open dialogue to be entered into between you, the user, and HGA.

We may also collect information about your time on our website as is outlined in the ‘HGA and Google’ section of this page.

When does HGA collect this information?

HGA collects information from you when you register on this website, subscribe to a newsletter, fill out a form or enter information on this site.

How does HGA use this information?

HGA may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, browse this website, or use certain other site features in the following ways:

How does HGA protect this information?

This website is scanned on a regular basis for security holes, malware and other known vulnerabilities in order to make your visit to our site as safe as possible.  Data HGA collects is not encrypted client-side or during transit to our servers, because we do not make use of an SSL certificate for www.hgacreative.com.  This, fundamentally, is because the information we are collecting, although personally identifiable, is not categorised as private sensitive data – such as credit card or health information.  Any information submitted to HGA via our online forms is done so voluntarily by you, the user.  You accept and understand that by using this website and submitting your data, your information is not protected this way and submit details absolving HGA of any responsibility because you have accepted and understood your data is sent to us unencrypted.

Data submitted to us is stored in our database systems is encrypted at rest behind a 2048-bit self-signed SSL certificate.

How does HGA use cookies?

Cookies are small files that our website, and others, can transfer to your computer through your internet browser, if your settings allow, which enables HGA to recognise your browser allowing us to capture and remember certain information. For instance, HGA uses cookies on it’s website help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about our website traffic and website interaction so that we can offer better website experiences and tools to you and other users in the future.  The information we collect via cookies cannot identify you as a person.

Cookies on our website are used to:

You can opt to have your computer present you with a warning message each time a cookie is being sent, or you can choose to globally turn off and reject all cookies. You can achieve this setting do through your internet browser settings. Each internet browser works in a different way, so please be sure to look at your browser’s Help menu to learn the correct way to modify your cookie settings.
If you disable cookies completely, or turn them off for HGA’s website, some features will be disabled.  This won’t affect your experience on the whole, however it will make your experience somewhat less efficient and some of our services will not function as intended.

HGA & third-party disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information that we collect via our website to outside parties of any kind.

Third-party links

We do not include or offer third party products or services on our website.

HGA and Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We reserve the right to use Google AdSense Advertising on our website without prior warning or notification.

Google, as a third party vendor, could use cookies to serve ads on our website tailored to you. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to HGA’s website and other websites on the Internet. You, the user, may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

HGA may have previously implemented, and reserves the right at any future time to implement the following services, which are fulfilled by Google

HGA, along with third-party vendors, such as Google, reserves the right to use first-party cookies and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
You, the user, can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Dealing with a data breach

HGA takes every step possible to safeguard users and the data which we collect from them.  In the unlikely event a data breach should occur, HGA is prepared to deal with such situation by the guideline, processes and definitions in the company’s Data Breach Security Management Policy; meaning HGA will notify affected users via email within the timescales detailed within this policy document.

As required by the Data Protection Act 1998, as an organisation which deals with personal information, HGA is registered with and regulated by the Information Commissioners Office under the registration number A8053748.

How HGA deals with SPAM communications

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them and clearly defines penalties for companies who violate the law.

You, the user, accept when submitting your email address to HGA via our website, that you have granted us permission to use this data for the following purposes.  We do politely request that if you’d rather not receive this communication, you end your message with “NO LISTS”.  HGA may use your submitted email address to:

HGA conforms with the CANSPAM legislation by agreeing to:

Contacting HGA

If you have any questions regarding this privacy policy you may contact HGA using the information below.

HGA
The Old Exchange
514 Liverpool Road
Irlam
Greater Manchester
M44 6AJ

webmaster [at] hgacreative . com
0161 775 7890

Last revised: September 22nd 2017